Corsair's Utility Engine (also known equally CUE) is a software which is primarily meant to command Corsair peripheral devices which are connected to your computer. These peripheral devices range from keyboards to mice and whatnot. It is too considered one of the best peripheral control software out there in the market place.

No Device Detected in Corsair Utility Engine

Despite getting frequent updates, numerous users come beyond a problem where they see the message 'No Device Detected' in the software. This is a very recurring result and usually occurs in two scenarios:

  1. Your device is not connected to your computer, hence Corsair Utility Engine cannot detect information technology.
  2. Your device is connected to your computer, is working as well merely it is non detected by the Engine. Here, the main functionalities will be working (for example, the keyboard volition be writing and the mouse will be working) but RGB control and advanced macros will non be attainable.

If you lot fit the first case, make certain that you lot plug your device into the computer for it to work. If you fit the latter, go on with the article where we troubleshoot your trouble.

What causes 'No Device Detected' Mistake in Corsair Utility Engine?

Afterward receiving several user reports, nosotros conducted inquiry and ended that the mistake occurred due to several different reasons. Some of them are simply non express to:

  • iCUE non having Control: In some cases, nosotros saw that the control of the peripheral was not inside the control of the Utility Engine. Here, deleting a few registry entries normally solves the problem and grants command dorsum to the utility.
  • CUE in mistake land: This is the case with various peripheral control systems where they are in an mistake land and just need to be restarted to get them back upward and running.
  • Outdated CUE: If Corsair Utility Engine is non updated to the latest version, y'all volition experience numerous problems because the latest hardware is designed to run with the latest software.
  • Hardware complication: If your hardware doesn't match the devices supported by the utility, yous will not be able to control them using the utility as they were not created to be detected past the utility.
  • BIOS Switch: Corsair devices too have BIOS switches on them which switches them in different modes. If the switch is non in the correct position, the peripheral will not be detected by the engine.
  • Corrupted CUE Profile: Corsair Utility Engine has several profiles saved inside the software. These profiles control how your device will react and what their RGB pattern will be etc. If your profile is decadent or not working properly, you will experience bug.
  • Bad USB Port: This cause seems to exist ignored by a lot of dissimilar users; a bad USB port will not observe the device which you just connected and yous will experience numerous issues. Irresolute the USB port usually helps.
  • Peripheral non responding: At that place is also a possibility that your peripheral is not responding as required. Hard resetting the peripheral might solve the problem instantly.
  • Result with device: If none of the higher up crusade matches, there is a possibility that there is an effect with your device. You can open a back up ticket and see if Corsair officials can help y'all out.

Before yous start with the solution, make sure that yous are logged in as an administrator on your reckoner. Furthermore, yous should also take an active internet connection.

Solution 1: Restarting Corsair Utility Engine

The very get-go footstep which we will perform in our troubleshooting will be where we will be restarting your Corsair Utility Engine's application. Peripheral software frequently gets not responsive or fail to communicate with the hardware because of their technical nature and performance.

Hither, merely restarting the Utility Engine volition close the existing window, clear all the temporary data and initialize every again when you launch it again.

  1. Close the Corsair Utility Engine. At present, printing Windows + R, type "taskmgr" in the dialogue box and press Enter.
  2. One time in the job manager, search for the process of CUE (Corsair Utility Engine), right-click on information technology and select End Chore.
    Ending Corsair Task Process
  3. Also, cheque your taskbar tray and see if any instance of the application is running. If it is, right-click on it and select
  4. Now, launch the Engine over again and check if the effect is resolved. Consider re-plugging your peripheral every bit well.

Solution 2: Changing USB Port

The side by side thing which we tin practice is changing the USB port where your peripheral is continued. Normally, Corsair Utility Engine fully supports 2.0 ports only in some cases, we came across cases where only 3.0 ports were detected by the Utility.

Changing USB Port

Likewise, it might exist possible that the USB port in which you have continued your peripheral is non working properly. It might be detecting your keyboard with basic functionalities merely might not be implementing further features. Here, nosotros recommend irresolute the port in which the peripheral is connected. Too, effort using the ports at the dorsum of your PC tower if you were plugging in the front end ones. Try out all combinations and meet if any work for you and the Utility Engine detects your peripheral.

Solution 3: Installing the Latest Version of Software

Engineers of Corsair constantly roll out updates for Corsair Utility Engine over fourth dimension either to implement new features or ready existing bugs. Same is the case with Windows itself. If you outdated Engine or Windows, at that place are chances that your peripheral might be continued properly but the software is not able to detect information technology. Here, in this solution, we will brand certain that you take the latest version of Corsair and Windows and encounter if updating them solves the trouble.

  1. Navigate to Corsair's official download website and bank check the latest version of the software available. If information technology is newer, download information technology to an accessible location.
    Downloading Corsair iCUE
  2. Now, printing Windows + R, blazon "appwiz. cpl" in the dialogue box and press Enter.
  3. Search for existing iCUE software, right-click on it and select Uninstall.
    Uninstalling iCUE
  4. After uninstalling the software, restart your estimator. Now, correct-click on the executable which you only downloaded and click Run as administrator. Let the software get installed. When it does, restart your reckoner over again.
  5. Now try launching Corsair Utility Engine and run across if your peripheral gets connected.

Note: Earlier installing the new software make sure that y'all delete the post-obit registry entry by navigating to the registry editor by pressing Windows + R, typing "regedit" and pressing Enter.

HKEY_LOCAL_MACHINE\SOFTWARE\Corsair\Corsair Utility Engine

This will help in eradicating all the currently stored configurations.

If your peripheral still doesn't go connected and detected past the utility, you lot can movement on where we update your Windows to the latest version.

  1. Press Windows + S, blazon "update" in the dialogue box and open Windows Update settings.
    Checking for Windows Updates
  2. Now, click on Check for Updates. If you already accept some update pending, make sure it gets installed.
  3. Restart your computer after the update has finished. Check if the outcome is resolved.

Solution 4: Check Hardware Compatibility

If your peripheral itself doesn't support iCUE software, you lot will not be able to connect it in whatsoever mode. We came across numerous users who thought that their peripheral supported RGB colors but instead, they but supported static or pre-defined colors.

Check Hardware Compatibility

Hence, you should bank check the box of your peripheral or note downwardly its model and check Corsair'due south official website for compatible devices or Corsair Forums for support of other devices. Check if yous can locate your device. If you tin't and your device isn't listed, it probably means that your peripheral doesn't support iCUE and you will not be able to connect them both no matter what. Y'all tin alter your hardware in this case.

Solution 5: Changing BIOS Switch

Another thing to try is changing the BIOS switch of your peripheral. This solution is ordinarily only valid for keyboards. Corsair Keyboards take several BIOS switches on their dorsum to alter the functionality of the keyboard co-ordinate to user's preference. If the right BIOS switch is not active, you lot will not exist able to connect your peripheral to the Utility Engine whatsoever.

  1. Launch Corsair Utility Engine and go to the screen where you are prompted with the error. Also, make sure that you have your peripheral connected in the correct USB port and its normal function is working.
  2. Now, locate the BIOS switch as shown in the figure below and alter information technology. Try connecting it again and see if the Utility detects the keyboard.
    Changing BIOS Switch
  3. If it doesn't get detected, you lot can alter to some other BIOS mode. Keep tinkering until stumble upon the correct one.

If you do non have these switches on your keyboard, nosotros can endeavour another workaround which puts your keyboard into BIOS mode.

  1. Hold and printing the Windows key (acme-right of the keyboard) and F1 simultaneously for effectually 3 seconds. You will be inbound the BIOS style.
  2. Now, concur the same buttons for the same amount of time to exit the BIOS mode and so check if you can discover the keyboard in the utility.

Notation: Another thing which you tin try is disconnecting your peripheral. Then, printing and hold the ESC key when plugging your peripheral in and meet if the keyboard is detected properly. This is a hard reset of the device.

Solution six: Creating New CUE Profile

Some other rare but simple case which we came across was where the CUE profile of the user was corrupted and hence, the Utility Engine was not able to office properly. This is a very common trouble as each private has different CUE profiles and these might conflict with the software anytime.

  1. Launch Corsair Utility Engine and navigate to Home. Now, click the plus icon to create a new profile.
    Creating New CUE Profile
  2. Later on naming the new profile, press Enter to create it.
  3. Now, click on the Devices continued and gear up them as Default (no color).
    Setting No Colour
  4. Save changes and exit. Restart the Engine and identify this (or active information technology) on the topmost for most precedence.
  5. Now, create a new profile where you ready RGB colors for the peripherals. At present endeavor switching betwixt the two and see if the RGB control works properly without any issue.

Solution 7: Reinstalling Device Drivers

Another thing to try before we motion on to contacting Corsair Support is checking if we take right device drivers installed against your peripheral. Drivers are the main components which connect your device (hardware) to your operating system and other software (such equally Corsair Utility Engine). If the drivers are somehow corrupt or non working, you volition experience numerous problems including the ane under give-and-take.

In this article, we will navigate to the device manager and uninstall the device and re-plug information technology. This will install the default drivers. If the default drivers don't work, nosotros volition update them.

  1. Printing Windows + R, type "devmgmt.msc" in the dialogue box and press Enter.
  2. One time in the device director, search for your device. It is ordinarily listed underneath the Human Interface Device. Correct-click on it and select Uninstall device.
    Uninstalling Device
  3. Unplug your peripheral, wait for a couple of seconds and plug it back in. Now, right-click on any space and click Scan for hardware changes. Your device volition be detected automatically. Bank check if the Utility Engine detects it.
  4. If not, correct-click on the hardware and select Update Commuter. You can either automatically update drivers from hither or navigate to the manufacturer's website and download the drivers from there.
  5. Restart your estimator later the drivers are installed and bank check if the consequence is resolved.

Solution 8: Contacting Support

If none of the higher up methods work, you can e'er contact Corsair'due south official support and see what their accept on the issue is. Usually, if you lot have your product under warranty, y'all volition most probably get your device inverse if it is indeed faulty. If it non faulty, they will guide y'all on what steps to take to solve the problem.

Contacting Corsair Back up

Navigate to Corsair's official help website and select the category of iCUE. Now, navigate to the bottom and click on Contact United states. Create a ticket entering all your details along with your email address and submit. An official will get back to y'all soon.